Delivery Policy

1. Order Processing Time:

  • Orders are efficiently processed within two business days upon confirmation and successful payment receipt, ensuring a smooth and timely fulfillment of your purchase.
  • If there is any delay in processing due to stock issues or other reasons, the customer will be notified via email or phone.

2. Delivery Costs:

  • Local Delivery: Starts at [50 د.إ] and varies depending on the product weight and delivery address.
  • International Delivery: International shipping costs vary based on the country and product weight. The cost will be calculated at checkout.
  • Free shipping is available for orders over [500 د.إ] within [UAE].

3. Delivery Time:

  • Within the city: 2 to 5 business days.
  • Within the country: 5 to 10 business days.
  • Internationally: 10 to 21 business days, depending on the destination.

4. Delivery Companies:

  • We partner with reliable and trusted delivery providers to guarantee that your orders arrive safely, securely, and on time. Our logistics network ensures fast, efficient, and hassle-free shipping for a seamless shopping experience.

5. Delays or Delivery Issues:

  • If you have not received your product within the expected timeframe, please contact us via email or phone [+971502347770] to check the shipment status.
  • We are not liable for delays resulting from unforeseen circumstances beyond our control, including customs procedures, natural disasters, or other unexpected disruptions in the shipping process. We appreciate your understanding and patience in such situations.

6. Rejected or Uncollected Orders:

  • If the order is rejected or not collected promptly, the product will be returned to us. The customer is responsible for any extra shipping costs to resend the order.

7. Special Delivery:

  • Special delivery arrangements can be made for large or special orders. Please contact us for more details.

Additional Information:

  • You can track your shipment using the tracking number sent to you once the order has been shipped.
  • For any inquiries, please contact our support team via email [info@magmanutrition.com]